Map
We document statuses, owners, documents, exceptions and bottlenecks in the current process.
We build websites and web apps that do more than inform: they connect data, trigger processes and apply useful AI to help run your business.
Web development with operational intelligence turns a business website or web app into an active tool: it receives information, connects systems, performs actions and shows each person what they need to work.
We develop websites, portals and web apps for Barcelona businesses that need to manage requests, orders, customers, incidents or documents through a simple experience tailored to the business.
The solution can connect forms, CRM, ERP, databases and external services; automate repetitive steps; present indicators; and use AI to classify, summarise or recommend when it delivers real value.
This is not about adding a chatbot to a conventional website. It is about designing a web experience that can participate safely in real processes, with permissions, traceability and human oversight.
Design, development and integration
We start with real user journeys and processes. We then design the web experience, connect data and systems, add automation or AI where useful, and deploy a measurable, maintainable solution.
We document statuses, owners, documents, exceptions and bottlenecks in the current process.
We define pages, screens, forms, permissions and journeys for each kind of user.
We develop the website and integrate data, applications, automations and AI features.
We test with users, control actions and prioritise improvements using real data.
What it can do
Customers, employees or partners see the data and actions relevant to them.
Information is no longer duplicated across spreadsheets, email and isolated applications.
The website can validate, classify, notify or update systems using controlled rules.
It summarises, answers or recommends from authorised data with human oversight.
The customer starts the process on the website and the team continues it in the same workflow, with connected data, automations and current information.
If customers or teams need to interact with the process through a web interface, we design that complete experience. If only repetitive steps between existing tools need to run, automation may be enough.
We will identify users, processes, data, integrations and intelligent features before proposing the solution.