Cookies Policy
In compliance with current regulations on data protection and company services. the information, Neurora informs you about the use of cookies on its website.
1. What are cookies?
A cookie is a file that is downloaded to your computer when you access certain web pages. The Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the the way you use your computer, can be used to recognize the user.
2. What types of cookies does this website use?
- Technical cookies: They are those that allow the user to navigate through a web page, platform or application and the use of the different options or services that in it they exist.
- Personalization cookies: They are those that allow the user to access the service with some general characteristics predefined based on a series of criteria in the user's terminal such as the language, the type of browser to through which you access the service, the locale from where you access the service, etc.
- Analysis cookies: They are those that, well treated by us or by third parties, allow us to quantify the number of users and thus carry out the measurement and statistical analysis of the use made by users of the service offered.
2.1. Storage used
| Category | Identifier or provider | Purpose and duration |
|---|---|---|
| Necessary | neurora_cookie_consent, neurora_cookie_preferences | Stores your cookie choice for as long as it is needed to remember it. |
| Functional | Chatwoot: neurora_chatwoot_token, neuroxat_embed_website_token, cw_conversation, neuroxat_embed | Keeps the support chat and conversation available. neuroxat_embed lasts up to 12 months; the others depend on the session and provider settings. |
| Analytics and marketing | Google Analytics / Google Ads: _ga, _ga_*, _gcl_* | Measures visits and conversions. Without authorisation, Google receives cookie-free signals only through Consent Mode; cookies are enabled only with authorisation. Duration follows Google’s current settings. |
| Marketing | LinkedIn Insight Tag | Measures visits and conversions from LinkedIn campaigns only with marketing authorisation. |
3. Revocation and deletion of cookies
You can allow, block or delete the cookies installed on your computer by configuring the options of the browser installed on your computer. In the following links you have everything at your disposal the information to configure or disable your cookies in each browser:
4. Consent and Revocation
The banner lets you accept all categories, reject them, or configure the support chat, analytics and advertising measurement separately. Non-essential cookies remain disabled until you choose an option; before authorisation, Google may receive cookie-free measurement signals through Consent Mode.
If you later wish to revoke this consent, you can do so by clicking the button below. This will delete your preferences and installed tracking cookies (such as Google Analytics), and will show you the configuration banner again:
Alternatively, you can also delete the cookies stored on your computer (computer or mobile device) through the settings and configurations of your Internet browser.
5. Update of the cookie policy
It is possible that we update the Cookies Policy of our Website, so we recommend that you review this policy every time you access our Website in order to be adequately informed about how and why we use cookies.