Privacy Policy

1. Data controller

The person responsible for the processing of personal data processed through this website is:

ANSBAD, S.L., which operates commercially under the brand Neurora.

• CIF: B64542442
• Address: Carrer de Castella, 37, 1C, 08820 El Prat de Llobregat, Barcelona
• Email: hola@neurora.es
• Website: https://neurora.es

2. Personal data processed

Through the forms on the website we can process the following categories of data:

• Name and surname.
• Company.
• Email address.
• Telephone.
• Information included by the interested party in the message field.
• Preference regarding the reception of commercial communications.
• Technical and navigation data necessary for security, the operation of the website and, when consent has been given, statistical and advertising measurement.

Particularly sensitive data, such as medical information, data biometrics, political opinions, union membership, religious beliefs or other information that is not is necessary to respond to the request.

3. Purposes and legal bases

ANSBAD, S.L. will process personal data for the following purposes:

a) Respond to queries and requests

Manage, respond and follow up on queries, requests for information and possible projects sent through the forms.

The legal basis will be the application of pre-contractual measures requested by the interested person. when the query is related to the possible provision of services. In other cases, the Treatment will be based on the consent given by sending the form, provided that said consent has been validly obtained.

b) Manage a possible business relationship

Analyze the situation described by the interested person, prepare a commercial response and assess the possible provision of Neurora services.

The legal basis will be the application of pre-contractual measures or the legitimate interest of ANSBAD, S.L. in manage commercial requests, as appropriate in each case.

c) Send commercial communications

Send, by electronic means, information about services, news, content and promotions of Neurora when the interested person has expressly checked the optional communications box commercials.

The legal basis will be specific, free, informed and unequivocal consent.

The interested person may withdraw this consent at any time, without this affecting the legality of the treatment carried out before its withdrawal. You can also unsubscribe using the link or mechanism included in each communication.

d) Measurement, security and improvement of the website

Analyze website usage, measure advertising conversions, prevent fraudulent use and improve the operation of the page when the user has given the corresponding consent through the cookie system.

Detailed information about Google Analytics, Google Ads and other tracking technologies is available found in the Cookies Policy.

4. Mandatory and voluntary information

The fields marked as mandatory are necessary to be able to manage the request. If the person interested party does not provide these data, ANSBAD, S.L. may not be able to respond adequately.

The data requested in non-mandatory fields will be provided voluntarily and will not be necessary to send the query.

The form displays information about the treatment and links to this Privacy Policy. Includes a only optional box to authorize the sending of commercial communications, news and promotions from Neurora. This box is not checked by default and does not condition the attention of the request.

5. Recipients and those in charge of processing

The data may be processed by:

• Authorized personnel of ANSBAD, S.L.
• Technology providers that provide hosting, web maintenance, email services electronic, forms management and security.
• Web3Forms, as the provider used to receive and manage the forms sent from the website.
• google, in relation to Google Analytics and Google Ads, only in the cases and with the purposes permitted by cookie consent and measurement settings corresponding.
• Public administrations, courts, tribunals or other third parties when there is a legal obligation.

These providers will process the data following the instructions of ANSBAD, S.L. when they act like responsible for the treatment and must be subject to contractual and security guarantees required.

ANSBAD, S.L. will not sell personal data or use it for purposes incompatible with the indicated in this policy.

6. International transfers

Some technology providers used by ANSBAD, S.L., including, where applicable, Google, Web3Forms, hosting services or email providers may process data outside the Economic Area European.

When an international transfer occurs, ANSBAD, S.L. will apply one of the mechanisms recognized by regulations, such as:

• European Commission adequacy decision.
• Standard contractual clauses.
• Other appropriate guarantees provided for in the General Data Protection Regulation.

The company will keep the contractual documentation and guarantees applicable to each supplier.

7. Conservation period

The data will be kept:

• During the time necessary to manage and respond to the request.
• As long as a pre-contractual or contractual relationship exists.
• During the period necessary to address possible legal responsibilities or prove the compliance with applicable obligations.
• In the case of commercial communications, until the interested person withdraws their consent or request cancellation.

Unrelated commercial requests will be reviewed periodically and deleted or will be anonymized when they are no longer necessary, unless there is a legal obligation that justifies their preservation for longer.

8. Rights of interested parties

The interested person can exercise the following rights:

• Right of access to your personal data.
• Right to rectify inaccurate data.
• Right of deletion.
• Right to request limitation of treatment.
• Right of opposition.
• Right to data portability when applicable.
• Right to withdraw consent at any time.
• Right not to be subject to a decision based solely on automated processing when produces legal effects or significantly similar effects.

To exercise these rights, you can send a request to hola@neurora.es.

The request must indicate the right you wish to exercise and provide sufficient information to verify identity when necessary. A copy of the DNI will not be systematically required; can only Additional information may be requested when reasonably necessary to confirm identity.

The interested person also has the right to file a claim with the Spanish Agency for Data Protection: https://www.aepd.es.

9. Commercial communications

Electronic commercial communications will only be sent when they have been previously authorized or when there is another valid legal basis in accordance with the applicable regulations.

Each commercial communication will clearly identify its sender and include a simple and free to request cancellation.

The withdrawal of commercial consent will not prevent ANSBAD, S.L. keep the data necessary for accredit the management of the withdrawal or compliance with its legal obligations.

10. Security

ANSBAD, S.L. will apply technical and organizational measures appropriate to the risk to protect the data personal against loss, destruction, alteration, unauthorized access or illicit processing.

These measures may include access controls, permissions management, backups, use of secure connections, updating systems and reviewing technology providers.

11. Profiling and automated decisions

ANSBAD, S.L. does not make decisions on commercial requests based solely on treatments automated nor does it create commercial profiles with the data provided directly in the form.

Google Analytics and Google Ads may use browsing data and advertising measurement in accordance with the cookie preferences selected by the user. This information is explained in more detail in the Cookies Policy.

12. Minors

This website is not specifically directed at minors. If a minor provides personal data without the corresponding authorization, your legal representatives may request your suppression.

13. Origin of data

The data processed comes directly from the interested party, except for technical and navigation data. that are obtained through cookies or other technologies permitted in accordance with the Cookies Policy.

14. Policy update

ANSBAD, S.L. may update this Privacy Policy when necessary to reflect changes legal, technical or in the services used.

The applicable version will be the one published on this page at all times.

Last update: August 31, 2026.